FAQ
Questions, answered clearly.
Getting started
You answer a short online intake about your health and goals. Visits happen through a secure telehealth platform. Your licensed provider reviews your intake before any prescription is issued.
Providers & prescriptions
A licensed nurse practitioner or physician assistant from LocumTele, licensed in your state, reviews your intake and decides whether a prescription is appropriate. If prescribed, your medication is dispensed by VSDH, a state-licensed pharmacy, and shipped to you discreetly.
Pricing & billing
You pay $0.00 when you place your order request. We then email you a secure payment link to save your card. You're charged only if a licensed provider from LocumTele approves treatment, usually within 24 to 48 hours. Your first billing date is the day treatment is approved. Not approved = not charged, and nothing ships.
Shipping
We offer care in 42 states. See State availability for the full list.
Privacy & safety
Yes. Your information is kept private and never sold. Clinical answers go only to your care team.
Clear care. Lasting wellness.
No charge until a licensed provider approves treatment. Not approved = not charged, and nothing ships.
